Shipping policy

Shipping Policy

Last updated: 20 April 2026

We ship from the Netherlands across Europe.

Processing Time

Orders are processed within 1–3 business days.

You will receive a confirmation email once your order has been shipped.

Delivery Times (Estimated)

Netherlands: 1–2 business days by post NL

EU: 2–5 business days by DHL

Delivery times are estimates and may vary during busy periods.

Shipping Costs

Shipping fees are calculated at checkout based on your location.

We may offer free shipping on orders above a certain value.

Returns Shipping Fee

If you return an item, a flat return fee will be deducted from your refund.

Please refer to our Return Policy for details.

Order Tracking

Once shipped, you will receive a tracking link to follow your delivery.

Delays

We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Incorrect Address

Please ensure your shipping details are correct.

We cannot be responsible for orders shipped to incorrect addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us at contact@nite-nite.com as soon as possible so we can assist.

Duties & Taxes

For orders within the European Union, VAT is included where applicable.

For orders outside the EU, customs duties, import taxes, and fees (if applicable) are the responsibility of the customer and are not included in our prices or shipping costs.